Skip to main content

Terrera

Shopping & RetailAccessible ParkingCredit & Debit CardsCurbside Pickup

About Terrera

T errera is an online Canadian brand that specializes in bamboo clothing, offering sustainable and comfortable women’s and men’s apparel, as well as 100% bamboo bedding products. Thoughtful, timeless, and comfortable styles for sustainably conscious people.

Events

1 event

Reviews

Loading Google Maps reviews...

Amenities

Curbside Pickup
Accessible Parking
Delivery

Payment

Credit & Debit Cards
Mobile Payments

Frequently Asked Questions

01What is your Return/Exchange Policy?

You can view our Return/Exchange Policy here .

02Do you ship to P.O boxes?

Yes! But please indicate in the "note" section when you place your order so our shipping staff can choose a carrier that can support shipping to P.O boxes. Please note that remote locations outside of major urban centres may require up to 7-11 business days to ship.

03Where do you ship?

We ship to Canada, US, and international addresses. All orders are shipped from our warehouse in Ontario. For information on shipping time and rates, please see our shipping policy .

04When will my order arrive?

Orders take 1-3 business days to process and 1-7 days to ship depending on your location. Please refer to the email that was sent when you placed your order for shipment information. Locations in remote areas may take longer to ship.

05Why does it ask me to set up account when I checkout?

Setting up an account ensures a faster checkout process when you shop with us. It saves your address information so you don't have to fill it out again when you purchase! You can also check the status of your items and purchase history.

06Where do I input my gift card or discount code?

There will be a field for your gift card or discount code once you've clicked "Checkout".

07How does the Cozy Club loyalty program work?

Please refer to our loyalty program page for more details.

08Are you an ethical brand?

Yes. We conduct annual audits of our suppliers and manufacturers in China to ensure safe working environments and fair wages are delivered. We only work with suppliers in cities with well-developed infrastructure and wage policies already in place. We never work with sweatshops or unethical manufacturers. This is an important aspect of our company philosophy.

09Where are your clothes made?

All of our clothing is designed in Canada. As a sustainable lifestyle brand, we use earth-friendly fibres including bamboo, organic cotton, and tencel. China is one of the few places in the world that offers responsibly farmed organic bamboo. We currently source all of our sustainable fabric from China and work with selected fabric mills and factories that are located in the same region. This reduces our carbon footprint by not shipping materials from one country to another. Once the finished garments are ready, we slowly ship them to Canada by sea. We have strict standards to ensure quality control every step of the way from milling to yarn-dyeing, to the final construction of the garment with our partners. We have built long-term relationships with our partners so that we can grow together and sustain the livelihoods of all peoples. All of our overseas partners are audited to ensure that they exceed national standards for health and safety, workplace conditions and workers’ protection.

10What sizes are available?

We offer XS up to XL, and XXL in certain styles in contemporary sizing. Our clothing is true to size and our fabrics provide generous stretch and comfort.

11How do I checkout with Affirm?

Please visit our Affirm page for details.

12How do I care for my bamboo clothing?

1. Wash with like colours Our fabric dyes are fade-resistent and our materials are OEKO-TEX Standard 100 certified. That being said, still separate your light laundry items from your darks to prevent colour transfer from other items in your laundry. 2. Hand Wash in Cold or Delicate Cycle Choose a cold or delicate cycle on your machine when washing your bamboo viscose item to prevent shrinkage and best retain the colour of your garment. 3. Lay flat or Hang to Dry We recommend that you lay flat or hang your bamboo viscose to dry to best maintain the fit, feel, quality and structure of your garment. Alternatively, tumble dry on low would be our recommended dryer setting. 4. Easily steam out any wrinkles Instead of ironing, opt for a hand steamer. The wrinkles on your bamboo viscose will disappear in no time when given a quick steam!

13Is bamboo fabric safe for sensitive skin?

Yes. Our fabrics are selected and tested with comfort in mind, making them a great option for sensitive skin and all-day wear. Our fabrics are certified by OEKO-TEX® Standard 100, which is an independent certification that tests textiles for harmful substances. It helps ensure the fabric meets strict safety standards for everyday wear.

14What does OEKO-TEX® Standard 100 mean? What does Class 1 certification mean?

OEKO-TEX® Standard 100 is an independent certification that tests textiles for harmful substances. It helps ensure the fabric meets strict safety standards for everyday wear. Class 1 is the strictest OEKO-TEX® Standard 100 category and is set to meet the highest safety thresholds, including standards suitable for baby and toddler products.

15What dyes do you use?

We know that in textile manufacturing, dyeing can have a huge impact on the environment. That's why we only use low-impact dyes that are classified by Oeko-Tex Standard 100 as eco-friendly. In order to meet the rigorous OEKO-TEX 100 standards, we ensure that our dyes have absolutely no toxic chemicals or mordants; no heavy metals and carcinogens; and no substances that can cause allergic reactions. The dyes that we use consume much less water than regular, non-certified dyes and have a high absorption rate. This means that our dyeing process needs little rinsing and we can complete our rinse at low temperatures. We also use a closed loop water system to ensure that our water is recycled.

16What is your Return/Exchange Policy?

You can view our Return/Exchange Policy here .

17Do you ship to P.O boxes?

Yes! But please indicate in the "note" section when you place your order so our shipping staff can choose a carrier that can support shipping to P.O boxes. Please note that remote locations outside of major urban centres may require up to 7-11 business days to ship.

18When will my order arrive?

Orders take 1-3 business days to process and 1-7 days to ship depending on your location. Please refer to the email that was sent when you placed your order for shipment information. Locations in remote areas may take longer to ship.

19Why does it ask me to set up account when I checkout?

Setting up an account ensures a faster checkout process when you shop with us. It saves your address information so you don't have to fill it out again when you purchase! You can also check the status of your items and purchase history.

20How does the Cozy Club loyalty program work?

Please refer to our loyalty program page for more details.

21Are you an ethical brand?

Yes. We conduct annual audits of our suppliers and manufacturers in China to ensure safe working environments and fair wages are delivered. We only work with suppliers in cities with well-developed infrastructure and wage policies already in place. We never work with sweatshops or unethical manufacturers. This is an important aspect of our company philosophy.

22What sizes are available?

We offer XS up to XL, and XXL in certain styles in contemporary sizing. Our clothing is true to size and our fabrics provide generous stretch and comfort.

23How do I checkout with Affirm?

Please visit our Affirm page for details.

24How do I care for my bamboo clothing?

1. Wash with like colours Our fabric dyes are fade-resistent and our materials are OEKO-TEX Standard 100 certified. That being said, still separate your light laundry items from your darks to prevent colour transfer from other items in your laundry. 2. Hand Wash in Cold or Delicate Cycle Choose a cold or delicate cycle on your machine when washing your bamboo viscose item to prevent shrinkage and best retain the colour of your garment. 3. Lay flat or Hang to Dry We recommend that you lay flat or hang your bamboo viscose to dry to best maintain the fit, feel, quality and structure of your garment. Alternatively, tumble dry on low would be our recommended dryer setting. 4. Easily steam out any wrinkles Instead of ironing, opt for a hand steamer. The wrinkles on your bamboo viscose will disappear in no time when given a quick steam!

25Is bamboo fabric safe for sensitive skin?

Yes. Our fabrics are selected and tested with comfort in mind, making them a great option for sensitive skin and all-day wear. Our fabrics are certified by OEKO-TEX® Standard 100, which is an independent certification that tests textiles for harmful substances. It helps ensure the fabric meets strict safety standards for everyday wear.

26What does OEKO-TEX® Standard 100 mean? What does Class 1 certification mean?

OEKO-TEX® Standard 100 is an independent certification that tests textiles for harmful substances. It helps ensure the fabric meets strict safety standards for everyday wear. Class 1 is the strictest OEKO-TEX® Standard 100 category and is set to meet the highest safety thresholds, including standards suitable for baby and toddler products.

27What dyes do you use?

We know that in textile manufacturing, dyeing can have a huge impact on the environment. That's why we only use low-impact dyes that are classified by Oeko-Tex Standard 100 as eco-friendly. In order to meet the rigorous OEKO-TEX 100 standards, we ensure that our dyes have absolutely no toxic chemicals or mordants; no heavy metals and carcinogens; and no substances that can cause allergic reactions. The dyes that we use consume much less water than regular, non-certified dyes and have a high absorption rate. This means that our dyeing process needs little rinsing and we can complete our rinse at low temperatures. We also use a closed loop water system to ensure that our water is recycled.

28What is your Return/Exchange Policy?

You can view our Return/Exchange Policy here .

29Do you ship to P.O boxes?

Yes! But please indicate in the "note" section when you place your order so our shipping staff can choose a carrier that can support shipping to P.O boxes. Please note that remote locations outside of major urban centres may require up to 7-11 business days to ship.

30When will my order arrive?

Orders take 1-3 business days to process and 1-7 days to ship depending on your location. Please refer to the email that was sent when you placed your order for shipment information. Locations in remote areas may take longer to ship.

31Why does it ask me to set up account when I checkout?

Setting up an account ensures a faster checkout process when you shop with us. It saves your address information so you don't have to fill it out again when you purchase! You can also check the status of your items and purchase history.

32How does the Cozy Club loyalty program work?

Please refer to our loyalty program page for more details.

33Are you an ethical brand?

Yes. We conduct annual audits of our suppliers and manufacturers in China to ensure safe working environments and fair wages are delivered. We only work with suppliers in cities with well-developed infrastructure and wage policies already in place. We never work with sweatshops or unethical manufacturers. This is an important aspect of our company philosophy.

34What sizes are available?

We offer XS up to XL, and XXL in certain styles in contemporary sizing. Our clothing is true to size and our fabrics provide generous stretch and comfort.

35How do I checkout with Affirm?

Please visit our Affirm page for details.

36How do I care for my bamboo clothing?

1. Wash with like colours Our fabric dyes are fade-resistent and our materials are OEKO-TEX Standard 100 certified. That being said, still separate your light laundry items from your darks to prevent colour transfer from other items in your laundry. 2. Hand Wash in Cold or Delicate Cycle Choose a cold or delicate cycle on your machine when washing your bamboo viscose item to prevent shrinkage and best retain the colour of your garment. 3. Lay flat or Hang to Dry We recommend that you lay flat or hang your bamboo viscose to dry to best maintain the fit, feel, quality and structure of your garment. Alternatively, tumble dry on low would be our recommended dryer setting. 4. Easily steam out any wrinkles Instead of ironing, opt for a hand steamer. The wrinkles on your bamboo viscose will disappear in no time when given a quick steam!

37Is bamboo fabric safe for sensitive skin?

Yes. Our fabrics are selected and tested with comfort in mind, making them a great option for sensitive skin and all-day wear. Our fabrics are certified by OEKO-TEX® Standard 100, which is an independent certification that tests textiles for harmful substances. It helps ensure the fabric meets strict safety standards for everyday wear.

38What does OEKO-TEX® Standard 100 mean? What does Class 1 certification mean?

OEKO-TEX® Standard 100 is an independent certification that tests textiles for harmful substances. It helps ensure the fabric meets strict safety standards for everyday wear. Class 1 is the strictest OEKO-TEX® Standard 100 category and is set to meet the highest safety thresholds, including standards suitable for baby and toddler products.

39What dyes do you use?

We know that in textile manufacturing, dyeing can have a huge impact on the environment. That's why we only use low-impact dyes that are classified by Oeko-Tex Standard 100 as eco-friendly. In order to meet the rigorous OEKO-TEX 100 standards, we ensure that our dyes have absolutely no toxic chemicals or mordants; no heavy metals and carcinogens; and no substances that can cause allergic reactions. The dyes that we use consume much less water than regular, non-certified dyes and have a high absorption rate. This means that our dyeing process needs little rinsing and we can complete our rinse at low temperatures. We also use a closed loop water system to ensure that our water is recycled.

40What is your Return/Exchange Policy?

You can view our Return/Exchange Policy here .

41Do you ship to P.O boxes?

Yes! But please indicate in the "note" section when you place your order so our shipping staff can choose a carrier that can support shipping to P.O boxes. Please note that remote locations outside of major urban centres may require up to 7-11 business days to ship.

42When will my order arrive?

Orders take 1-3 business days to process and 1-7 days to ship depending on your location. Please refer to the email that was sent when you placed your order for shipment information. Locations in remote areas may take longer to ship.

43Why does it ask me to set up account when I checkout?

Setting up an account ensures a faster checkout process when you shop with us. It saves your address information so you don't have to fill it out again when you purchase! You can also check the status of your items and purchase history.

44How does the Cozy Club loyalty program work?

Please refer to our loyalty program page for more details.

45Are you an ethical brand?

Yes. We conduct annual audits of our suppliers and manufacturers in China to ensure safe working environments and fair wages are delivered. We only work with suppliers in cities with well-developed infrastructure and wage policies already in place. We never work with sweatshops or unethical manufacturers. This is an important aspect of our company philosophy.

46What sizes are available?

We offer XS up to XL, and XXL in certain styles in contemporary sizing. Our clothing is true to size and our fabrics provide generous stretch and comfort.

47How do I checkout with Affirm?

Please visit our Affirm page for details.

48How do I care for my bamboo clothing?

1. Wash with like colours Our fabric dyes are fade-resistent and our materials are OEKO-TEX Standard 100 certified. That being said, still separate your light laundry items from your darks to prevent colour transfer from other items in your laundry. 2. Hand Wash in Cold or Delicate Cycle Choose a cold or delicate cycle on your machine when washing your bamboo viscose item to prevent shrinkage and best retain the colour of your garment. 3. Lay flat or Hang to Dry We recommend that you lay flat or hang your bamboo viscose to dry to best maintain the fit, feel, quality and structure of your garment. Alternatively, tumble dry on low would be our recommended dryer setting. 4. Easily steam out any wrinkles Instead of ironing, opt for a hand steamer. The wrinkles on your bamboo viscose will disappear in no time when given a quick steam!

49Is bamboo fabric safe for sensitive skin?

Yes. Our fabrics are selected and tested with comfort in mind, making them a great option for sensitive skin and all-day wear. Our fabrics are certified by OEKO-TEX® Standard 100, which is an independent certification that tests textiles for harmful substances. It helps ensure the fabric meets strict safety standards for everyday wear.

50What does OEKO-TEX® Standard 100 mean? What does Class 1 certification mean?

OEKO-TEX® Standard 100 is an independent certification that tests textiles for harmful substances. It helps ensure the fabric meets strict safety standards for everyday wear. Class 1 is the strictest OEKO-TEX® Standard 100 category and is set to meet the highest safety thresholds, including standards suitable for baby and toddler products.

Similar Listings

View all ›