Claiming a listing
Proving a listing is yours and taking control of it.
Articles
11 articlesCan I claim a listing before creating an account?
No. Sign in first — the claim form refuses otherwise.
Can I claim a listing for a business I no longer own?
No. Claims are for the current owner or an authorised representative.
Does claiming a listing cost anything?
No. Claiming is free, and the claimed listing counts against your plan's listing limit.
How do I claim my business listing?
Find the listing, press Claim, and prove you represent the business.
How long does a claim take to be reviewed?
A person reviews each claim. Clear evidence of your connection to the business is what makes it quick.
I already have a claim pending on this listing
One claim at a time. Wait for the decision rather than submitting again.
My claim was rejected — what now?
Submit again with stronger evidence of your connection, or open a support ticket.
Someone else has claimed my business
You will see "Another owner has already been verified for this listing." Open a support ticket.
The listing I want to claim has wrong information
Claim it first, then correct everything. Claiming is what gives you the right to edit.
What happens after my claim is approved?
The listing moves to your account and you can edit everything on it.
What is the difference between claiming and adding a listing?
Claim if the listing already exists; add only if it does not. Never create a duplicate.
Still stuck?
Open a ticket and a person will reply by email. Anything you searched for and the assistant's answer are attached, so you do not have to explain it twice.