Skip to main content

Account & signing in

Registering, passwords, verification emails and access problems.

Articles

16 articles

Can two people manage the same account?

One account belongs to one person. Share the listing, not the password.

How do I add a profile photo?

Dashboard → Settings → Profile → Profile photo → Choose an image.

How do I change my email address?

Dashboard → Settings → Profile, under the Account tab.

How do I change my password?

Dashboard → Settings → Security, under the Security tab.

How do I change my phone number?

Dashboard → Settings → Profile. A changed number has to be verified again.

How do I create an account on Baipar?

Go to the Register page, enter your name, email, phone and a password, accept the terms and submit.

How do I delete my account?

Dashboard → Settings → Privacy → Delete my data. It cannot be undone.

How do I download a copy of my data?

Dashboard → Settings → Privacy → Get a copy of my data.

How do I reset my password?

Use the Reset password link on the sign-in page and follow the emailed link.

How do I sign out?

Use the sign-out link in the dashboard sidebar or the site header menu.

I am locked out of my account — what now?

Reset your password first. If that fails, write to the support address, which needs no account.

I did not receive the verification email

Check spam, confirm the address is right, wait a few minutes, then request it again.

What is the difference between my display name and my real name?

Your first and last name are private; the display name is what visitors see.

What is the owner profile and who sees it?

A public page about you as an owner, with your photo, name, title and the listings you run.

Why do I have to verify my phone number?

Phone verification is required before a listing can be published. It is what keeps fake listings off the directory.

Why was I signed out automatically?

Sessions expire. Signing in again with "Remember me" ticked keeps you signed in longer.

Nothing matches that Try a different word, or open a ticket and a person will help.

Still stuck?

Open a ticket and a person will reply by email. Anything you searched for and the assistant's answer are attached, so you do not have to explain it twice.