Services & appointments
Services, opening hours, booking method and managing appointments.
Articles
16 articlesCan I take more than one booking in the same slot?
Yes. Set how many of that service can run at a time.
Can I use my own booking system instead?
Yes. Set the booking method to "On another platform" and give your booking page address.
How do I add services to my listing?
Dashboard → Listings → Services, choose the listing, then add each service with a name, duration and price.
How do I approve or cancel an appointment?
Open Bookings and use Approve, Completed, No show or Cancel on the appointment.
How do I book an appointment with a business?
Open the listing and press the Book button, then choose a service and a time.
How do I delete a service?
Open Listings → Services, choose the listing, and press Remove on the service.
How do I hide a service without deleting it?
Mark it Hidden. It stays in your dashboard but is not shown publicly.
How do I make a service bookable?
Mark the service Bookable, then set your opening hours so visitors have times to choose.
How do I set my booking opening hours?
Dashboard → Bookings → Opening hours, choose the listing and set the weekly hours.
How many services does my plan allow?
Free none, Pro 5, Pro Plus 20.
What is the difference between a service and a menu item?
Services are things you do, with a duration and a booking; menu items are things you sell.
What should I write in a service description?
What is included, how long it takes and what the customer should expect or bring.
What time zone are my bookings in?
The listing's own time zone, shown on the opening hours screen.
Where do I see my appointments?
Dashboard → Bookings, filtered by All, Waiting, Confirmed or Cancelled.
Which of my listings take appointments?
Bookings → "Which listings take appointments" shows the state of each one.
Why can I not turn on bookings?
Bookings need Pro or Pro Plus. On Free the screen shows an upgrade prompt.
Still stuck?
Open a ticket and a person will reply by email. Anything you searched for and the assistant's answer are attached, so you do not have to explain it twice.