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Plans & billing

What do the subscription statuses mean?

Active, Trial, Pending, Expired, Cancelled or Free — shown on the subscription screen.

1 min read 1 section Updated 4 days ago
  • Active — paid and running.
  • Trial — in a trial period.
  • Pending — a payment is being processed.
  • Expired — the period ended without renewal. Limits are back to Free.
  • Cancelled — cancelled, but possibly still running until the expiry date.
  • Free — on the Free plan.

The Start Date and Expiry Date are on the same screen. A lifetime plan shows Unlimited.

What to do in each

  • Active — nothing. Check the Expiry Date is when you expect.
  • Trial — decide before it ends.
  • Pending — wait. If it stays pending, check Billing → Payments.
  • Expired — you are on Free limits. Upgrade to restore hidden content.
  • Cancelled — still running until the Expiry Date. Resume Subscription undoes it.
  • Free — the Free plan.

A lifetime plan shows Unlimited as its expiry.

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